Effective Date: March 2024

Valhalla Audio Voyage ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding your personal information.

Information We Collect

We collect the following types of personal information from users/customers:

1. Name: We collect your name when you provide it to us through forms on our website or when you submit information to us.
2. Email Address: Your email address is collected when you sign up for an account, subscribe to our newsletter, or communicate with us via email.
3. IP Addresses: We collect your IP address when you visit our website. This information helps us understand how our services are being used and diagnose technical issues.
4. Device Information: We collect information about the device you use to access our website, including browser type, operating system, and device identifiers.
5. Usage Data: We may collect data about your interactions with our website, such as pages visited and actions taken.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and improve our services to you.
• To communicate with you, including sending marketing messages and promotional offers.
• To personalize your experience and provide you with tailored content and recommendations.
• To store and manage customer data using third-party platforms such as HubSpot.
• To conduct email marketing campaigns using Klaviyo.
• To detect, prevent, and address technical issues and security vulnerabilities.

Sharing of Personal Information

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We store and manage customer data securely within HubSpot and Klaviyo.

Your Choices

You have the right to access, update, or delete your personal information. You may also choose to opt-out of receiving marketing messages from us. To exercise these rights, please contact us directly.

Changes to This Privacy Policy

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at vd Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at ValhallaAudioVoyage@gmail.com

Last updated: March 8, 2024

The Valhalla Audio Voyage mobile message service (the "Service") is operated by Valhalla Audio Voyage (“Valhalla Audio Voyage”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Valhalla Audio Voyage’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Valhalla Audio Voyage through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Valhalla Audio Voyage. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449123917 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Valhalla Audio Voyage mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449123917 or email valhallaaudiovoyage@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.